Return Policy

International Return Policy 

We hope you are satisfied with your Chanabana purchase. However, incase it is too big, too small or just not your style,  we will provide a quick and simple return. Returns receive full store credit (shipping and handling not included). The customer pays for shipping and once the item is returned we refund the customer credit.

 

Eligibility:

Items must be returned unworn and unwashed and with product tags on. Refund items must be returned within 1 week of arrival, and exchanges within 2 weeks. Please note, shipping fee is not refunded, also on orders above $150.

 

Items not eligible for Refund or Store Credit:

Custom made orders and items purchased on sale.

 

How to return an item:

email us at chana@chanabana.com and a customer service representative will email you with return instructions

 

 Please allow 5 to 10 business days for package transit, plus an additional 5 to 7 business days for refund to appear in your account.