Shipping policy

Orders are usually dispatched within one business week (Sun-Thurs) – we will let you know if there has been a delay.

Israel

– Pickup: As soon as your order is ready it can be picked up from us either in Efrat (HaMaayan 17) Thurs 10am- 6pm, or Jerusalem (Technology Park, Malha, Floor 12) Sun- Thurs 10am- 4pm. This requires scheduling in advance. Call +972546393926. Pickup must be arranged within 10 business days from being informed it is ready. Orders may be cancelled if not collected within 20 days.

– Local Pickup 7-10 days: Pickup from your local Post Office branch, Shipping through IsraelPost. Delivery is usually within 7-10 business days after dispatch.

– To The Door 2-3 days: Delivery top your door via IsraelPost. Delivery is usually within 2-3 days business days after dispatch.

USA

– 7-10 days: Delivery top your door via IsraelPost ECO Post. Delivery is usually within 7-10 business days after dispatch.

Rest of the World:

– 7-10: Delivery top your door via IsraelPost and Local courier. Delivery is usually within 7-10 business  days after dispatch.

Chanabana.com will not be responsible for the delay and / or delay in delivery made by a third party which is affected by force majeure and / or strikes and / or downtime and / or non-response by the customer to coordinate the shipment.