Return Policy

 

Shipping

How long will it take until I get my order?

orders are sent out within 1-2 business days either by tracked mail, delivery to the house or Eco post for international customers according to your preference.

Upon shipping you will receive a code to track your order.

Shipping Fee

Our shipping fee is $15 for orders in USA and Israel and $25 for the rest of the world. 

Every additional item is another fee according to quantity.

Can I pick up my order?

Sure, we are located in Baka Jerusalem, please schedule in advance Sun- Thurs 10am- 6pm.

Sizes

What size am I?

In the description of every product you can see a size chart with exact measurements. Go with the size you normally select, and if you wanna be extra safe take out a tape measure and measure you’re waist. All Chabanabana skirts are according to this one measurement.

Remember, if the size isn’t right you can always exchange.

Size too small/big?

Thats totally OKAY, come exchange within two weeks from arrival. Please make sure to keep item unworn and in original packaging.

Buyers Remorse

Bought your item and changed your mind?
Return your item within 48 hours and get your money back not including shipping and handling fee (5%).

Customer is responsible for return shipping costs. Original shipping charges are non refundable.

Bought an item on sale?
All orders on sale and discounted items and custom orders ARE FINAL SALES and cannot be exchanged or returned!.

Discounts:

Please note, we only respect one discount at a time. 

I still have more questions!

Please email us at chana@chanabana.com